What to Expect During Your Urgent Care Visit

At Eastway Medical Clinic and Urgent Care, we strive to make your visit as smooth and efficient as possible, ensuring you receive the highest standard of medical attention promptly. Upon arrival, you’ll be warmly greeted by our front desk team, who will collect some basic information from you, such as your name, contact details, and the reason for your visit. If applicable, we will also gather your insurance information and ask you to complete any necessary paperwork or electronic forms about your medical history and current symptoms.

After the administrative details are taken care of, you’ll be invited to wait in our comfortable waiting area. We prioritize patients based on the urgency of their conditions, which means those with more critical needs are attended to first. We appreciate your patience and assure you that our team is working diligently to minimize wait times.

When it’s your turn, a dedicated medical professional, such as a nurse or medical assistant, will guide you to one of our state-of-the-art examination rooms. Here, they will conduct an initial assessment, which includes checking your vital signs like temperature, blood pressure, and heart rate. You’ll also have the opportunity to discuss your symptoms, medical history, and any medications you’re currently taking in detail. If further evaluation is necessary, they may order additional tests, such as blood work or X-rays, conveniently available on-site, to ensure an accurate diagnosis.

Once your condition has been evaluated, the healthcare provider will sit down with you to discuss their findings. They will explain your diagnosis and outline a personalized treatment plan. This may involve prescribing medication, recommending follow-up care, or referring you to a trusted specialist if needed. Our team will also provide you with clear instructions for home care and inform you about any signs or symptoms that would warrant further medical attention.

Before you leave Eastway Medical Clinic and Urgent Care, our staff will ensure you have a thorough understanding of your treatment plan and address any questions you might have. If prescriptions are part of your plan, they will be sent electronically to your preferred pharmacy for your convenience. Finally, you’ll return to the front desk to complete any remaining paperwork, such as payment or insurance co-payments.

At Eastway Medical Clinic and Urgent Care, we understand that when you need medical attention, time is of the essence. Our facility is designed to provide immediate, same-day treatment for non-life-threatening conditions, making us a convenient option when you require prompt care without the need for the extensive resources of an emergency room.
 
You can expect to receive timely treatment for a variety of common ailments, such as minor injuries, infections, and illnesses. We operate on a first-come, first-served basis, ensuring that you receive efficient care while minimizing your wait time. Our goal is to diagnose and treat your condition swiftly, so you can leave with a clear treatment plan or necessary prescriptions.

While our clinic is equipped to handle a wide range of health concerns, there may be instances where specialized tests, imaging, or procedures are needed that we cannot provide on-site. In such cases, our dedicated medical staff will guide you with appropriate referrals to specialists or nearby facilities for further evaluation.

At Eastway Medical Clinic and Urgent Care, we are committed to delivering fast, effective care tailored to your needs. While the complexity and severity of your condition play a role in your treatment plan, you can trust us to provide the highest level of care within our capabilities.

When considering whether to visit Eastway Medical Clinic and Urgent Care, it’s essential to evaluate the severity and nature of your medical condition. We are well-equipped to handle non-life-threatening issues that still require prompt attention, effectively bridging the gap between a regular doctor’s office and the emergency room. This facility is ideal for conditions that need to be addressed within 24 hours but are not severe enough for an emergency department visit.

You can receive care for minor fractures, where quick imaging and splinting are available. They also provide evaluation and treatment advice for sprains and strains. If you have minor cuts or wounds that may need stitches, or if you’re dealing with common infections such as urinary tract infections, ear infections, or strep throat, this clinic can provide the necessary treatment. For those experiencing cough, cold, or flu-like symptoms that are too severe for home management but not life-threatening, Eastway Medical Clinic and Urgent Care offers relief and treatment options.

The clinic is also a resource for individuals with asthma or mild to moderate allergic reactions, provided these do not involve breathing difficulties or facial swelling. They can assist with prescriptions as needed. If you’re dealing with persistent diarrhea or vomiting, particularly if dehydration is a concern, Eastway Medical Clinic and Urgent Care can help. Additionally, they offer timely attention for conditions like pink eye or rashes that don’t improve with home care.

It’s important to recognize when symptoms may indicate a more serious issue that requires emergency medical attention. For instances of chest pain, severe abdominal pain, difficulty breathing, sudden dizziness or weakness, severe headaches, or signs of a stroke or heart attack, you should go to an emergency department instead. While Eastway Medical Clinic and Urgent Care is an excellent resource for unexpected, non-emergency medical issues, it should not replace regular visits to your primary care physician for chronic conditions or routine health screenings. For more information, contact us or schedule an appointment online. We are conveniently located at 1220 Eastway Dr, Charlotte, NC 28205. We serve patients from Charlotte NC, Newell NC, Mint Hill NC, Matthews NC, Allen NC, Harrisburg NC, and surrounding areas.